PRIVACY POLICY
We regard the protection of your identity and the personal information you entrust to us with utmost seriousness. Our commitment to safeguarding your privacy extends to the personal data we gather in-store, via our website at https://www.3pairsoptical.com/, and throughout our customer relationships.
This privacy policy, herein referred to as the "Policy," delineates the personal information we may potentially collect from you, the objectives behind its collection, how it is utilized, and the circumstances under which we may share it with third parties. Moreover, this Policy provides a comprehensive account of the choices at your disposal regarding the collection, utilization, or disclosure of your personal data. 3 PAIRS OPTICAL pledges to adhere strictly to this Policy in all matters concerning the acquisition, usage, or dissemination of your personal information.
By employing the https://www.3pairsoptical.com/ website, you express your consent to abide by the terms and conditions outlined in 3 PAIRS OPTICAL's Policy. Any modifications made to this Policy will be communicated to our customers and website users through the publication of an updated version on our website. Following such publication, your continued use of the https://www.3pairsoptical.com/ website, in-store services, and other options will signify your acknowledgment and acceptance of the revised Policy.
We also offer the capability to connect with our website and tools via mobile devices, whether through a dedicated mobile application or a mobile-optimized website. The provisions contained in this Policy are applicable to all such interactions and uses involving mobile devices. Every mobile application or mobile-optimized website affiliated with us will make reference to this Policy.
PROVISIONS OF OUR PRIVACY POLICY
You can browse our stores or website without revealing personal details. Nevertheless, we will gather information in the instances below:
1. Scheduling an eye exam, either online, by phone, or in-store.
2. Booking a frame fitting appointment online.
3. Establishing a patient record in-store.
4. Making an in-store purchase.
5. Opting in for newsletters or promotional messages.
6. Participating in a sweepstake or survey.
7. Sending inquiries or comments via email.
It's important to note that 3 PAIRS OPTICAL does not collect financial data, including credit card or financing information.
The information gathered varies depending on the nature of the customer interaction and may encompass details such as first and last names, birth date, address, email, telephone number, preferred language, gender, purchase history, lifestyle preferences, ocular prescription data, and communication preferences.
Additionally, when utilizing our website, we may automatically collect specific data through cookies and store it in temporary files. This data may encompass, but is not confined to, browser specifics, internet service providers, operating system information, Internet Protocol (IP) addresses or other identifying elements, location details, as well as date and time of access.
3 PAIRS OPTICAL may utilize your personal information for a variety of purposes, including but not limited to:
1. Processing your orders or addressing inquiries related to your orders.
2. Confirming appointments for eye exams or frame fittings.
3. Sending reminders for scheduled eye exams.
4. Facilitating the manufacturing of products purchased in-store.
5. Transmitting promotional communications, such as newsletters and exclusive offers.
6. Extending invitations to participate in surveys or enter sweepstakes.
7. Reaching out to request feedback through surveys aimed at enhancing our products and customer service.
You have the option to unsubscribe from promotional communications at any time.
We do not engage in the sale or leasing of your personal information to external, non-affiliated third parties, except in cases where it is permissible by applicable law. However, in the event of a sale of our entire business or a substantially similar transaction, we may transfer or divulge your personal information to a buyer or potential buyer. Such recipient may use and disclose this information for purposes such as evaluating the proposed transaction, managing the acquired business, or other objectives outlined in this Policy.
Please note that we retain the discretion to reveal your personal information when compelled by legal requirements, in response to lawful processes and requests from law enforcement agencies, and when necessary to safeguard the assets, interests, and rights of 3 PAIRS OPTICAL.
We respect your preferences when it comes to communication. If you'd like to opt out of receiving promotional information from us or if you do not wish for us to use your information to enhance your shopping experience (including services like eye exam reminders and tracking your vision benefits usage), please inform us using one of the following methods:
1. Email us at eyecare@3pairsoptical.com. Be sure to include your full name, telephone number, and email address in your email request. Please note that it may take up to five (5) business days to process your request. During this period, you may still receive communications from 3 PAIRS OPTICAL.
2. You can also easily unsubscribe from our email services by clicking the unsubscribe link found at the bottom of any promotional message you receive from 3 PAIRS OPTICAL.
We may employ "cookies" to monitor your preferences and activities while navigating https://www.3pairsoptical.com/. Cookies are small data files that are transferred to your computer's hard drive by a website. They store information about your preferences, enhancing the efficiency of your subsequent visits to the site. Cookies can retain various data, such as how often you visit a site, registration details, and the frequency of viewing specific pages or items on the site. The use of cookies is a common practice among most major websites, aimed at providing improved service to their users.
The majority of web browsers are configured to accept cookies by default, but they can be easily configured to block cookies. You can refer to your browser's help resources for guidance on blocking cookies, understanding when you've received cookies, and disabling cookies entirely. However, it's important to note that without cookies, certain functions of the website may become unavailable, and users may miss out on some of the site's benefits.
3 PAIRS OPTICAL is committed to ensuring that the personal information it collects remains accurate, comprehensive, and current, in line with the intended purposes. You have the right to request access to your personal information that has been collected by us and to request corrections if necessary. To make such a request or if you have any inquiries or concerns regarding this Policy and 3 PAIRS OPTICAL's privacy practices, please reach out directly to our store via phone or email.
Furthermore, if you have previously given consent for the collection, utilization, and/or disclosure of your personal information as outlined in this Policy, please be aware that you have the option to withdraw your consent at any time by contacting our privacy officer.
We will retain your personal information for a duration that is reasonably necessary to fulfill the purposes outlined in this Policy, or for any extended period as mandated by relevant legal requirements.
3 PAIRS OPTICAL has implemented adequate measures to maintain the confidentiality of personal information and to protect it from loss, theft, and unauthorized access, disclosure, copying, use, or alteration. These measures are established with consideration for factors such as the sensitivity of the information and the intended purposes for its use. Additionally, every employee, contractor, or agent affiliated with 3 PAIRS OPTICAL is obligated to adhere to the principles and guidelines outlined in this Policy.
When you access our mobile-optimized website, we may collect data concerning your location and mobile device, which includes a unique identifier for your device. 3 PAIRS OPTICAL, in collaboration with our service providers, may utilize and store this information to furnish you with location-based services, tailored search results, and other personalized content. Please note that 3 PAIRS OPTICAL will deliver notifications exclusively to those customers who willingly opt to receive such notifications.
The majority of mobile devices offer the option to manage or deactivate location services via the device's settings menu. If you require guidance on how to disable location services on your specific device, we recommend reaching out to your mobile service provider or the manufacturer of your device for assistance.